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Customer reviews of Focus Auto Ltd
At Focus Auto Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Focus Auto Ltd
Based on 37 customer reviews
Pleasant vehicle purchase process
By Vinod B on 31 May 2019 | Purchase not verified
Excellent dealer, relaxed guys with no sales pressure and plenty of time to test and examine vehicle which was in very good condition, drove away same day. Will use dealer again and highly recommend
By Jack G on 10 May 2019 | Purchase not verified
Had problems with the Audi I purchased, they had it for 2 plus weeks, picked it up a while later and got it home to have to same issues but worse. Ended up fixing it myself. Was also returned with no front fog light surrounds, contacted the dealership and sent pictures so that they could be sent back to me and I never received them. Courtesy car was like a skip
A happy customer
By A T on 17 December 2018 | Purchase not verified
I bought a used Hyundai i30 from Focus Auto and I am very happy with it. The service from the garage was great and the car was in a very decent state. I contacted the garage a few days after the purchase to notify them about the missing alloy wheel nut key and one was ordered by them strait away. Great overall experience.
Friendly Helpful - sorting all issues happily
By Mark F on 17 October 2018 | Purchase not verified
bought Ford Focus ... when changed my mind they were very helpful refunded me whole money without any problems. Two weeks later I bought from them another Ford this time Ford B-MAX ... from which I am very happy ... THANKS
had bad experience with this dealer
By Paramjit K on 07 August 2018 | Purchase not verified
when i bought vw golf tdi gt from this dealer by reading the customers reviews i was taken that the purchase of the car would be a good one but unfortunately it was a terrible purchase after two days the battery had gone flat, car had rust underneath , reverse light was not working when the car was delivered to me the next day i noticed a damage on the rear bumper ,when i rang the dealer up he said i have sold the car to you and i do not have anything to do with the car as far as i am concerned its not my problem anymore the car is sold.
First Time Buyer
By C T on 19 November 2017 | Purchase not verified
New driver and I went in with one car in mind. Every guy in the show room was so helpful and I couldn't have wished for a better first experience. I highly recommend these guys. AMAZING is the only word I can use.THANK YOU from the bottom of my heart.
Quick, Easy and Friendly
By Michal R on 03 November 2017 | Purchase not verified
Great services , really helpful, honoured auto trader quote for part exchange, all sorted very quickly and efficiently - even sorted out transfer of ownership. Fresh MOT and wheel alignment before picked up and were willing to price match. Car purchased was in immaculate condition, very happy with the whole affair. Answers all questions we raised and after sale services are also excellent. Well done!